Shipping & Returns

Shipping Information

We partner with premium global couriers to ensure your NOIR pieces arrive safely and promptly.

• Domestic (Indonesia): 2-3 Business Days - Free shipping on orders over $200.
• Asia Pacific: 4-7 Business Days - Flat rate $35.
• Rest of the World: 7-14 Business Days - Calculated at checkout.

Return Policy

We want you to be completely satisfied with your purchase. If you change your mind, we gladly accept returns subject to the following conditions:

• Items must be returned within 30 days of receiving your order.
• Items must be in original condition: unworn, unwashed, and with all tags attached.
• Underwear and swimwear cannot be returned for hygiene reasons.

How to Return

To initiate a return, please visit our Returns Portal or contact our Customer Service team at support@noir.giize.com with your order number. Return shipping costs are the responsibility of the customer unless the item is faulty.